Facilis Conferencing Plus

Conference calls without concern

Facilis Conferencing Plus allows you to access an audio conference call at a moments notice. No reservations required — all you need to initiate a call is your permanent dial-in number, conference code and PIN. Whether you have weekly recurring meetings or you are organizing a last minute meeting, Facilis Conferencing Plus offers many features to ensure your audio conference call is a success.

A simple and useful solution

Facilis Conferencing Plus is a simple and convenient audio conferencing solution that is ideal for:

With Facilis Conferencing Plus conferencing you receive a reliable service that will keep you connected.

Available Features

Get more out of reservation-less conferencing!

Outlook Plug-In

Quickly and easily create, edit and schedule meetings with pre-determined conferencing information right from your Outlook toolbar. Download now.

Quick Start

Select Quick Start to immediately begin your reservation-less conference call by allowing your participants to enter your conference before you and start speaking before the call officially begins

Waiting Room

Have your participants placed on music hold until you are ready for them to join your conference call. This feature is helpful when you have two back-to-back conferences scheduled with two different groups.

Phone Commands

Control your reservation-less conference call with the touch of a button on your telephone keypad. You have the ability to mute lines, lock the conference, request operator assistance and more.

Operator Assistance

At any time during your call, you can request an operator simply by pressing *0 on your phone keypad.

Security Access Code

Provide an added level of security for your audio conference by having greater control over who joins. You can select and distribute the security access code for every conference you host.

Entry/Exit Options

Decide how your participants are announced when they join or leave your audio conference call. Choose from the following options: tone, name announce, name and tone or silence.

International Dialing

Expand your global reach with Facilis’s international conferencing solutions. We offer five methods to connect your international participants to your reservationless conference call, including links through our international call centers, North American toll numbers, international toll-free numbers, international toll numbers and a dial-out option.

Roll Call

Prompt participants to record their names as they join your audio conference call. Any time during your conference, names can be replayed privately to any conference participant.

Private Participant Count

Privately announce the number of your participants on your conference call at any participant's request.

Lock/Unlock

Lock your conference to prevent additional participants from joining the call, with the exception of those you dial-out to.

Group Mute/Unmute

Silence all participants’ lines by pressing a keypad command on your telephone. Group mute/unmute helps reduce background noise and limits interruptions during your conference.

Self Mute/Unmute

Allow participants to silence their own lines by pressing a keypad command on their telephones. Self mute/unmute reduces background noise from cell phones, speaker phones, etc.

Record & Playback

Digitally record your Facilis Conferencing Plus call for participants who were unable to attend or for those who would like to listen to it again. For easy, 24/7 availability, the recording can be accessed on the Internet or by dialing a toll-free number. You may also purchase a CD, downloadable link or a transcription of your recording.

Sub-conference

Allow pre-selected guests to join a private discussion during your reservation-less conference call. Sub-conferencing allows you to discuss side issues and other non-public information.

Conference Continuation

Allow participants to stay on the reservation-less conference call without your attendance. The conference will end once the last participant disconnects.

Project Accounting Codes (PAC)

Become more efficient when charging back for billable hours by using PAC Codes. They are ideal for attorneys, consultants and other professionals who track projects by cost center. Every time you make a reservation, we can capture your expense center, department or location, and the information will appear on your monthly invoice.

Frequently Asked Questions

Facilis Conferencing Plus is Facilis’s reservation-less conferencing solution. Below are frequently asked questions about setting up a conference call and using the reservation-less conferencing features.

Answers

When should I use Facilis Conferencing Plus conferencing?

You can use Facilis Conferencing Plus conferencing anytime you are hosting smaller meetings that do not require a reservation or an operator to conduct a call.

How do I schedule a Facilis Conferencing Plus call?

No reservations are required with Facilis Conferencing Plus. Just inform your participants of the time, day and dial-in information.

What features are available with Facilis Conferencing Plus?

Facilis Conferencing Plus offers a variety of features to enhance your call including record and playback, project codes for bill back, toll-free dial-in for international participants and operator assistance.

Can I still request operator assistance during my call?

At any time during your call, you can request an operator simply by pressing *0 on your phone keypad.

How many participants can I have on a Facilis Conferencing Plus call?

You can have up to 125 participants on a Facilis Conferencing Plus call.

How do I start a Facilis Conferencing Plus conference call?

To start a call:

How do participants join my Facilis Conferencing Plus call?

For participants to join your call, instruct them to:

What happens when I can't remember my leader PIN when I am initiating a conference call?

After entering the incorrect PIN three times, you will be transferred to an operator. In order to receive your leader PIN, you must provide the operator with your correct owner number and your first and last name.

What happens when either I or a participant enters the wrong conference code when joining a Facilis Conferencing Plus call?

After entering the incorrect conference code three times, you will be transferred to an operator for assistance.

What are my phone keypad commands?

Once dialed into your conference, simply use your telephone keypad to access these commands:

  *0

Operator assistance – conference
  *00

Operator assistance – individual
  *1

Dial-out to a participant – leader only
  *2

Begin/end conference record – leader only
  *3

Change entry/exit method (recorded names, tones, silence) – leader only
  *4

Private roll call
  *5/#5

Mute/unmute all lines except leader's – leader only
  *6/#6

Mute/unmute your own line
  *7/#7

Lock/unlock conference (including operator) – leader only
  *8/#8

Allow/disallow conference continuation – leader only
  *#

Private participant count

NOTE: All of the above commands may not be enabled on your account.

Will group mute continue to work for participants who join my call after I execute the command?

Yes, participants that join the conference after you complete the group mute command will be muted.

What is the purpose of my owner number?

Owner numbers are assigned to each Facilis user and are your unique identifier. When you are setting up a conference with an operator or requesting edits to your account settings, your owner number is used to identify your Facilis account.

How do I access or change my conference code?

To access or change your conference code:
info@facilisconference.com
Phone: (1) 877-820-8348

How do I access or change my leader PIN?

To access or change your leader PIN:
info@facilisconference.com
Phone: (1) 877-820-8348

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